Shipping Policy

Shipping Policy

Please note that processing times and shipping times are different. 

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

All orders processed by the online checkout will ship by either Fedex or UPS ground.  If you need the product overnighted, please contact us.  

All products are warehoused and drop shipped by the manufacturer and we are not able to track quantity on hand or guarantee availability.

Shipping Rates

Please note that shipping is only available to the continental 48 states of the United States of America.  For shipments to Alaska and Hawaii, please contact us and we can provide you a shipping quote (do not use the online checkout).  We cannot ship outside of the country, sorry.

Flat shipping rates: Shipping charges for your order are calculated by weight for simplicity. 

Free shipping: We offer free shipping for orders over $300.


How Do I Check The Status Of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow some time for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.  However, LDSreliance is not responsible for lost or stolen packages.  We will do everything we can to assist with claims but that is ultimately up to the shipper.

Shipping To P.O. Boxes

We do not ship to PO boxes through the online checkout.  If you need something delivered to a PO box, please contact us first.

Freight Shipping

Some items are too heavy or bulky for UPS or Fedex.  Those products will ship via freight.  For those shipments, we will provide as much information as possible but there is usually no tracking info and no guarantee of timeframe.  

If you have not received your product within 7 days of receiving a freight shipping notification, please contact us for an update.